Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Devices/Sync/Duplicate

  • 1 respuesta
  • 1 tiene este problema
  • 7 visitas
  • Última respuesta de FredMcD

more options

I found this looking for help with my question:

I see duplicates in the Devices & apps list

If you see devices listed multiple times (and you're sure that it is the same device) in the Devices & apps list, click the Disconnect button next to that device to remove it.

MY QUESTION: What if I am NOT SURE it is the same device? Thank you

I found this looking for help with my question: '''I see duplicates in the Devices & apps list''' '''''If you see devices listed multiple times (and you're sure that it is the same device) in the Devices & apps list, click the Disconnect button next to that device to remove it.''''' MY QUESTION: What if I am NOT SURE it is the same device? Thank you

Todas las respuestas (1)

more options

The best way is to disconnect all devices you are not sure about. Then start those devices and re-enable them to sync. Any 'bad' devices would be removed.