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My passwords are not saving. I have all boxes checked and checked settings but they are not being saved at all.

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  • Última respuesta de cor-el

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My passwords are not saving. I have all boxes checked and checked settings but they are not being saved at all.

My passwords are not saving. I have all boxes checked and checked settings but they are not being saved at all.

Todas las respuestas (1)

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Hi Is this about saving a name ad password in the Password Manager (Lockwise) or about a website remembering you ?

Detail like websites remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"

If this is about saving logins in the Password Manager:

Can you add a new login manually in Lockwise via the Create New Login button ?