Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Local Folders have dissapeared

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de brisu

orangeinc
orangeinc
more options

I have 4 email accounts for 4 different companies that operate out of the same office. I use Thunderbird for all of these emails and it's great for being able to check all of them at once for new emails. I had my folders mostly set up as sub folders under "Local Folders" Yesterday while attempting to create a new folder and have it a sub folder of my "local folders" all of the folders I had under "local folders" have disappeared. HELP, how do I get them back? It has all my important "keep" emails for 4 companies!!

I have 4 email accounts for 4 different companies that operate out of the same office. I use Thunderbird for all of these emails and it's great for being able to check all of them at once for new emails. I had my folders mostly set up as sub folders under "Local Folders" Yesterday while attempting to create a new folder and have it a sub folder of my "local folders" all of the folders I had under "local folders" have disappeared. HELP, how do I get them back? It has all my important "keep" emails for 4 companies!!

Todas las respuestas (1)

brisu
brisu
more options

Hello,

Before we begin, do you have access to any backups of your machine that you could restore the directory from?

Are you able to still see emails within the Thunderbird client? If so, check within the "server settings" tab of Thunderbird, on the very button you can see the file directory that your emails are stored.

Check here on how to find where your files are potentially stored: [https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-us...]