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menu line is not working

  • 2 respuestas
  • 1 tiene este problema
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  • Última respuesta de FredMcD

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The menu area is white and not working. Click on the white field stops firefox. How can I activate the menu ?

The menu area is white and not working. Click on the white field stops firefox. How can I activate the menu ?

Todas las respuestas (2)

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Hi erbeck, would you send a screenshot please?

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?