Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox is installing components needed to play the audio or video on this page. Please try again later.

iggy67
iggy67
more options

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or video on this page. Please try again later. nothing seems to work. how can this be fixed?

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or video on this page. Please try again later. nothing seems to work. how can this be fixed?
Capturas de pantalla adjuntas

Todas las respuestas (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

I think your Firefox is trying to install the Widevine plugin from Google, which is needed to play media protected with DRM. See: Watch DRM content on Firefox

I'm not sure what prevents it from installing for some users. Perhaps unusual privacy settings in Firefox or in external security software?