Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to open Firefox today I get the message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. 'm stuck!

  • 5 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de FredMcD

more options

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Firefox is not open and I need it!

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. Firefox is not open and I need it!

Solución elegida

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (5)

more options
more options

iMac OS 11.3.1 Can't identify FF version as can't open it! Can't find FF in library or app support so can't find profile Really stuck.

more options

Solución elegida

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

more options

Thank you so much! I didn't quite understand everything but by some magic it worked!! And Firefox is back with me and all seems to be in order.

more options

Glad to help. Safe Surfing.