Can't get on AOL
I can't access my aol mail account as of this weekend through Firefox. It keeps knocking me off my internet connection. I am able to access aol through Microsoft edge.
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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}