FireFox not working w/ American Airlines for 6-9 months
I have called America airlines numerous times over 6-9 months, to report that FireFox browser is not working, I was told that they are aware of it, & are working on it. I stated that you could not have been working on it for 6 months, & asked to speak to a supervisor.
After a return phone call this time I was connected to John the supervisor. When I complained that I had repeatedly been told, over 6-9 months, even as recently as today that we are aware of it, & working on it, he responded that they are only supporting Chrome & Explorer.
This makes no sense since Chrome is less than half as old as FF, & Microsoft no longer supports Explorer – has moved all support to Edge.
So, we are not supporting a mature, robust product like FF, but just a (relative) new comer, & a dinosaur.
Makes no sense.
Anyone here that can help w/, is aware of this, & any reason (settings) FF won't work w/ American?
Homepage is fine, but when searching for flights, just returns a pix of their plane flying over the ocean.
Todas las respuestas (3)
Post screenshot of the issue. Let me see what I get.
It works for me. see screenshot Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Modificadas por jonzn4SUSE el
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}