Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Log-In to Facebook

  • 1 respuesta
  • 1 tiene este problema
  • 22 visitas
  • Última respuesta de Terry

more options

The last 2 days I've tried to log into Facebook, my picture is not on log-in page the way it always is, flag #1. It will let me log into Facebook, but when I get there and try to do something, it logs me out,then the log-in pop-up is constantly asking me to log-in, I click on log-in, and it pops-up again asking me to log-in. This has something to do with my picture being missing on the Facebook log-in page. Because when I use my Google Chrome to log-in to Facebook, my picture is on the log-in page and everything works fine. But I like using Firefox on Facebook to play my games. I contacted Facebook, but haven't heard back from them. Are they mad at Firefox and causing problems with log-ins? Do I need to uninstall Firefox and re-install, somebody please help I want Firefox for Facebook please. Thanks Linda

The last 2 days I've tried to log into Facebook, my picture is not on log-in page the way it always is, flag #1. It will let me log into Facebook, but when I get there and try to do something, it logs me out,then the log-in pop-up is constantly asking me to log-in, I click on log-in, and it pops-up again asking me to log-in. This has something to do with my picture being missing on the Facebook log-in page. Because when I use my Google Chrome to log-in to Facebook, my picture is on the log-in page and everything works fine. But I like using Firefox on Facebook to play my games. I contacted Facebook, but haven't heard back from them. Are they mad at Firefox and causing problems with log-ins? Do I need to uninstall Firefox and re-install, somebody please help I want Firefox for Facebook please. Thanks Linda

Todas las respuestas (1)

more options

You could try clearing the cache and, if that doesn't work, delete cookies and site settings.

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored