Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

crashing all the time as well as tab crashed

  • 2 respuestas
  • 2 tienen este problema
  • 3 visitas
  • Última respuesta de FredMcD

allenshe
allenshe
more options

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

My Firefox keeps crashing. also I get this message often "Gah. Your Tab has just crashed". I uninstalled and reinstalled multiple times. I did a clean uninstall. I deleted all Firefox folders in Program manager and used account hidden files. Then reinstalled and it still crashed repeatedly.

Todas las respuestas (2)

Terry
Terry
more options

You need to provide certain information. See the articles linked below.

https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

FredMcD
FredMcD
more options

In the address box, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support