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Camera and mic do not work with Windows 11

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  • Última respuesta de GerardoPcp04

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Hello everyone, I move from Windows 10 to 11 two weeks ago, and my camera and mic integrated in the laptop does not work at Firefox/Google Meet/university safe test. I have tried with Zoom and it worked, the test by Windows also works. Only in the explorer do not works.

What should I do? Is any update I do not have? I also uninstall and install Firefox without sucesfull.

Hello everyone, I move from Windows 10 to 11 two weeks ago, and my camera and mic integrated in the laptop does not work at Firefox/Google Meet/university safe test. I have tried with Zoom and it worked, the test by Windows also works. Only in the explorer do not works. What should I do? Is any update I do not have? I also uninstall and install Firefox without sucesfull.

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Hola, Podrias esta bloqueado los permisos de usar micrófono y cámara en el Windows para el Firefox En Windows 10 vas a Privacidad -> Micrófono, lo mismo con Cámaras , en Windows 11 no se como es pero debe ser similar. Saludos