Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

want to remove the extension

more options

How do I remove the extension? I'm not a techy at all. Only added the extension, now can't open an online class.

How do I remove the extension? I'm not a techy at all. Only added the extension, now can't open an online class.

Todas las respuestas (1)

more options

Hi, you didn't share your data, so I'm not sure which extension (add-on) is causing the problem. Here's how you track down and disable or remote add-ons:

Open the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything you don't need, or that looks suspicious, or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?