Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Drive Not Working

  • 1 respuesta
  • 0 tienen este problema
  • 3 visitas
  • Última respuesta de cor-el

more options

Hello, I know it may sound like a Google issue, however, when I used Google Chrome as a browser instead, I did not have this problem. Now, when I'm on Google Drive, whenever I try to make a new folder it has the message "Working" in the corner forever & it won't allow me to create a new Google Docs, Slides, Sheets, or Form. I tried making a new folder on my phone & Google Chrome, and they both worked fine. I use Firefox as my default browser, and I want to keep it this way, however, if I can't use Google Drive with your browser, I might have to switch because I'm in college, and need Google Drive for my work. Thank you. Jenna Senior

Hello, I know it may sound like a Google issue, however, when I used Google Chrome as a browser instead, I did not have this problem. Now, when I'm on Google Drive, whenever I try to make a new folder it has the message "Working" in the corner forever & it won't allow me to create a new Google Docs, Slides, Sheets, or Form. I tried making a new folder on my phone & Google Chrome, and they both worked fine. I use Firefox as my default browser, and I want to keep it this way, however, if I can't use Google Drive with your browser, I might have to switch because I'm in college, and need Google Drive for my work. Thank you. Jenna Senior

Todas las respuestas (1)

more options

This could be a problem with the TLS 1.3 Early Data feature also known as Zero Round Trip Time Resumption (0rtt). You can try to set security.tls.enable_0rtt_data = false on the about:config page to disable this feature until this is fixed by Google or Mozilla to see if that helps.

See also: