Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

GETTING about:blank WHEN TRYING TO GO TO EXTENSIONS SETTING

robbie104
robbie104
more options

GETTING about:blank WHEN TRYING TO GO TO EXTENSIONS SETTING

AND GET A BLANK PAGE.

GETTING about:blank WHEN TRYING TO GO TO EXTENSIONS SETTING AND GET A BLANK PAGE.

Todas las respuestas (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Which add-on for Firefox are you trying to view the settings for?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you have a problem opening the Add-ons page (Ctrl+Shift+A), one of your extensions might be interfering. You can restart Firefox in its Troubleshoot Mode to temporarily deactivate all extensions to rule that out:

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?