Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Media playback no audio

  • 3 respuestas
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de hello.mioko

hello.mioko
hello.mioko
more options

Windows 10 22H2. A few of days ago Firefox stopped playing any audio. Video still works but even audio only streams produce no volume. As far as I've checked its only Firefox. All other browsers and media apps play sounds fine. Tried all the solutions in the help article article . No luck. I have been using Firefox for 8 years now. Unfortunately, it seems I will have to abandon it soon. A lot of websites don't have compatibility with Firefox and now this. Hopefully there's a simple solution and soon. It would be sad to see you go.

Windows 10 22H2. A few of days ago Firefox stopped playing any audio. Video still works but even audio only streams produce no volume. As far as I've checked its only Firefox. All other browsers and media apps play sounds fine. Tried all the solutions in the help [https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows article] article . No luck. I have been using Firefox for 8 years now. Unfortunately, it seems I will have to abandon it soon. A lot of websites don't have compatibility with Firefox and now this. Hopefully there's a simple solution and soon. It would be sad to see you go.

Todas las respuestas (3)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you give a link to a website that doesn't work as there have been reports that playing audio on some radio stations isn't working in Firefox 115 ?

hello.mioko
hello.mioko Autor de la pregunta
more options

Hi all,

Thanks for the responses. I tried troubleshoot mode again, but this time selected refresh firefox instead. Now audio works fine again.

Hopefully that was it. If it happens again I'll report back here.

Regarding sites that audio wasn't working: Netflix - now fine YouTube - now fine

As for overall compatibility. Some major brand websites we use for work usually require Chrome or similar to be able to use.