Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Parts of the text are missing on various sited to various degrees

  • 6 respuestas
  • 5 tienen este problema
  • 52 visitas
  • Última respuesta de Garrett24

Garrett24
Garrett24
more options

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, middle, upper, lower part). It looks like rectangles in background colour hide the text. Zooming changes the affected zones and generally makes more an more text visible again. Selecting the missing text also makes it visible. This happens on only one device. Complete deinstallation and reinstallation of Firefox for Android didn't help.

On various sites, e.g. DuckDuckGo search results, parts of the text are missing. Sometimes it's one or more complete lines, sometimes it's part of the line (left, right, middle, upper, lower part). It looks like rectangles in background colour hide the text. Zooming changes the affected zones and generally makes more an more text visible again. Selecting the missing text also makes it visible. This happens on only one device. Complete deinstallation and reinstallation of Firefox for Android didn't help.

Solución elegida

Hi

Our developers have been looking into this issue and a fix for it is being published in Firefox for Android 116 that is expected to be made available from the 1st August.

Thank you for your patience while we have been looking into this and for the information that you have provided that has really helped us to resolve this so quickly.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (6)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

HI

Thank you for your question. What is the make and model of your Android device?

slayen2k
slayen2k
more options

I have been running into this same issue. I'm using v115.2.1 and am using a Galaxy Tab A, model # SM-T380.

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Solución elegida

Hi

Our developers have been looking into this issue and a fix for it is being published in Firefox for Android 116 that is expected to be made available from the 1st August.

Thank you for your patience while we have been looking into this and for the information that you have provided that has really helped us to resolve this so quickly.

Garrett24
Garrett24 Autor de la pregunta
more options

Hi Paul, that sounds like great news! My device is another Samsung, a Galaxy J4+ (SM-J415FN). I hope it's the same issue with both devices. Probably the Tab A runs on Android 9 too. Thanks to slayen2k for providing another example!

Modificadas por Garrett24 el

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

No problem, thank you for letting us know.

Garrett24
Garrett24 Autor de la pregunta
more options

This issue was fixed (in version 116, I think), but now, in version 121 (and possibly before), it's back! Not as bad as has been, but some sites show it quite frequently, like TV Tropes. E. g. on https://tvtropes.org/pmwiki/pmwiki.php/Main/ForgottenTrope, there is a white block in the second paragraph, hiding a part starting with the second half of the second line and two lines more. The text becomes visible line by line when I zoom in. Firefox Beta doesn't have the problem, on the same device. I think I still have some option turning off hardware acceleration (or something like that) active in the Beta.