Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 115.0.2 64-bit, upload buttons do nothing, tried Refresh, clearing cache

  • 4 respuestas
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de CorvidaeCorvus

more options

Click any upload button, e.g. on Gmail or wiki.debian.org, and absolutely nothing happens. Refreshed FF, still no change.

Thanks.

User Agent String: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

Click any upload button, e.g. on Gmail or wiki.debian.org, and absolutely nothing happens. Refreshed FF, still no change. Thanks. User Agent String: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

Solución elegida

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed:

sudo apt install xdg-desktop-portal-gtk

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

more options

Hi

Please can you try updating to the latest version of Firefox, version 116.0.2.

more options

Is that a new problem or have you just started using Firefox? If the former, did it coincide with an update of the browser or installing / updating an add-on or theme?

You could try restarting in troubleshoot mode.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons


You could also try the Mozilla issue of Firefox. It doesn't have to be installed. Just unpack the tar download and click the firefox.sig file in the resulting folder.

https://www.mozilla.org/firefox/all/#product-desktop-release

more options

Solución elegida

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed:

sudo apt install xdg-desktop-portal-gtk

more options

Paul said

Hi Please can you try updating to the latest version of Firefox, version 116.0.2.

No, at least not easily, sudo snap refresh doesn't see it in the repository yet. sudo snap refresh

zeroknight said

The snap and flatpak packages need a portal for the file picker to work. Make sure you have xdg-desktop-portal-gtk installed: sudo apt install xdg-desktop-portal-gtk

Installing xdg-desktop-portal-gtk and its dependencies and recommended packages worked. Must have somehow accidentally uninstalled it at some point.

Thank you to everyone that responded.