Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mac Black Screen Problem

  • 1 respuesta
  • 0 tienen este problema
  • 2 visitas
  • Última respuesta de zeroknight

more options

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily.

It happens specifically when I use the zoom-in function on firefox web pages (the pinch zoom).

Other times when it doesn't black screen, firefox would sometimes have this pixelated appearance (basically random squares interspersed around a web page at times) after I try zooming in.

Anything I could do to help prevent this problem?

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily. It happens specifically when I use the zoom-in function on firefox web pages (the pinch zoom). Other times when it doesn't black screen, firefox would sometimes have this pixelated appearance (basically random squares interspersed around a web page at times) after I try zooming in. Anything I could do to help prevent this problem?

Todas las respuestas (1)

more options

You might need to disable hardware acceleration.