Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Search Settings

  • 5 respuestas
  • 0 tienen este problema
  • 2 visitas
  • Última respuesta de Sarah

Sarah
Sarah
more options

Hi,

I use Firefox, have done for a long time, in the Settings, Search, Search Shortcuts I have Google ticked and it still has the tick in it. I have deleted Bing as a Search Engine.

I have always used Google, it's in my Bookmarks, in my Bookmarks toolbar, I just click on the Google tab and search.........................up until now.

When I click on the Google tab, it takes me to Google Search, I type in what I'm looking for and when I just press return or click on Google Search it immediately shows the results in Microsoft Bing.

I do not know why this has happened and I am a little puzzled as I do not like Bing and actively avoid it.

Please could someone let me know what has happened, thank you for your time and consideration.

regards,

Sarah

Hi, I use Firefox, have done for a long time, in the Settings, Search, Search Shortcuts I have Google ticked and it still has the tick in it. I have deleted Bing as a Search Engine. I have always used Google, it's in my Bookmarks, in my Bookmarks toolbar, I just click on the Google tab and search.........................up until now. When I click on the Google tab, it takes me to Google Search, I type in what I'm looking for and when I just press return or click on Google Search it immediately shows the results in Microsoft Bing. I do not know why this has happened and I am a little puzzled as I do not like Bing and actively avoid it. Please could someone let me know what has happened, thank you for your time and consideration. regards, Sarah
Capturas de pantalla adjuntas

Todas las respuestas (5)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

Sarah
Sarah Autor de la pregunta
more options

Hi,

Thank you for the suggestion. I have not tried Troubleshoot mode but have used Google on other browsers and it takes me straight to the searches in Google. I have also noticed that in the Extensions and Themes when I click on it, it just opens up a blank page.

It's becoming very frustrating now and I'm in two minds as to use another web browser.

regards,

Sarah

Sarah
Sarah Autor de la pregunta
more options

Hi,

I have just tried the Troubleshoot mode and and it works using this.

regards,

Sarah

zeroknight
zeroknight
more options

Try disabling your extensions.

Sarah
Sarah Autor de la pregunta
more options

Hi,

Thank you.

I did all this but found using Safe Mode worked.

regards,


Sarah