Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

junk filters vs message filters

  • 1 respuesta
  • 0 tienen este problema
  • 2 visitas
  • Última respuesta de david

more options

I have a message filter for a particular email address. It has two steps 1) move to trash, 2 stop filter execution.

I am finding some of these messages in the junk folder. I have tried both before and after junk classification.

Thoughts?

I have a message filter for a particular email address. It has two steps 1) move to trash, 2 stop filter execution. I am finding some of these messages in the junk folder. I have tried both before and after junk classification. Thoughts?

Todas las respuestas (1)

more options

A possibility only: could it be that your email host is classifying it as junk before it reaches Thunderbird? You might try turning the filter off to see if it goes to junk anyway. I've experienced that myself. Other than this suggestion, I don't have any clues on the issue.