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Pocket tags disappeared

  • 4 respuestas
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Kiki

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Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Recently after signing in to Pocket, all my tags disappeared. They can still be seen at each individual entry, but not on the list of tags. Any new tags I added also don't appear in the list of tags, which is completely empty. Searching for tags also gives no results. I tried to log out and log in again, but it had no effect.

Solución elegida

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

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Hey Kostja2,

Thanks for reaching out to Firefox support forum. I'm sorry about the issue with Pocket's tags. I'll make sure to escalate your issue to the Pocket team. In the future, you may want to reach out by filing out this contact form instead.

Cheers!

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Solución elegida

Hey Kostja,

Our colleague advise to give it a try one more time and update the app if it still doesn't work. If the problem persists after the update, you may reach out through the contact form that I referenced above.

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Thank you for your help. The problem resolved after I relloged to Pocket.

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Thanks for getting back to us. I'm glad you found a way to make it work again. (: