Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox data gone

  • 1 respuesta
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de Paul

Slaweko
Slaweko
more options

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data. Is there anything that could be done to restore the data to my account or is that the end?

Todas las respuestas (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Unless you have a copy of you data in Firefox on another device, I am sorry but it will not be possible to recover your data.