Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox stops responding to left mouse clicks

  • 2 respuestas
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de alicerichmond

alicerichmond
alicerichmond
more options

Hello!

Since at least one update, and maybe two, I have been having the following experience:

For context: I do remote work via Zoom and Teams. I am using an iMac running Sonoma 14.1. I use a magic keyboard and magic mouse. I bought the computer in March of 2023.

1. Open Firefox and use it for a while. All is well.

2. Out of nowhere, with no sequence or pattern I have been able to discern so far, Firefox stops responding to left button mouse clicks. Right ones still work.

3. Quit Firefox and re-open.

4. It responds to left button clicks again.

I don't usually have to do this more than once per day, although I had had days during which I had to do it two or three times.

This does not occur in Safari or Chrome.

Thoughts? X-sH

Hello! Since at least one update, and maybe two, I have been having the following experience: For context: I do remote work via Zoom and Teams. I am using an iMac running Sonoma 14.1. I use a magic keyboard and magic mouse. I bought the computer in March of 2023. 1. Open Firefox and use it for a while. All is well. 2. Out of nowhere, with no sequence or pattern I have been able to discern so far, Firefox stops responding to left button mouse clicks. Right ones still work. 3. Quit Firefox and re-open. 4. It responds to left button clicks again. I don't usually have to do this more than once per day, although I had had days during which I had to do it two or three times. This does not occur in Safari or Chrome. Thoughts? X-sH

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
alicerichmond
alicerichmond Autor de la pregunta
more options

I will give that a shot when I am done seeing patients for the day. I don't quite understand all of the terms you mentioned, but should be able to walk through the steps you outlined. I note the "do NOT click the "refresh Firefox" button—thank you for the warning! Because, honestly? I am definitely a "what happens if I press this huge red button that says 'DO NOT PRESS' on it" kind of person, at least some of the time. So, a warning is always a good idea!

Thanks for your speedy reply! Wow!