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Spam/junk is identified but stays in my Inbox...?

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  • Última respuesta de david

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Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag.

How can I automatically do something with my junk/spam messages, something more than just tag them?

Thanks!

Hello, I find Thunderbird is identifying my spam pretty well but all it does is mark the "junk status" column. The messages still sit in my inbox. There must be a way to have these messages automatically sent to a folder, or to delete them, or...? I tried setting up a filter, but there is no option to select the "junk status" tag. How can I automatically do something with my junk/spam messages, something more than just tag them? Thanks!

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This may be unnecessary, but since you didn't mention whether you had any junk settings, I'm sharing this URL for possible use: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages