Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot open my Thunderbird email account

  • 1 respuesta
  • 0 tienen este problema
  • Última respuesta de david

KSI
KSI
more options

Have removed all accounts, have removed all passwords. Have removed all Thunderbird information from laptop. Re downloaded Thunderbird (latest version). Select Thunderbird app. Page 'set up existing email account’ appears. enter my name enter email account no password entered settings found by probing given server. ( screen shot 1)

select done

Yellow message (screen shot 2)

I cannot see what is wrong here.

If it is because I have to renew password. I do not know how to do this.

Anyone help please. This has been going on for many many days now.

Have removed all accounts, have removed all passwords. Have removed all Thunderbird information from laptop. Re downloaded Thunderbird (latest version). Select Thunderbird app. Page 'set up existing email account’ appears. enter my name enter email account no password entered settings found by probing given server. ( screen shot 1) select done Yellow message (screen shot 2) I cannot see what is wrong here. If it is because I have to renew password. I do not know how to do this. Anyone help please. This has been going on for many many days now.
Capturas de pantalla adjuntas

Todas las respuestas (1)

david
david
  • Top 10 Contributor
more options

Your screenshots are okay. In fact, I duplicated them exactly and a popup appeared for password. Are you not receiving that? Could it be that you do not have settings>privacy&security set to accept cookies? I have no other ideas. I responded to confirm that your screenshots are fine. Something is preventing the Google popup.

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.