Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot move thunderbird data to new computer

  • 1 respuesta
  • 0 tienen este problema
  • 1 visita
  • Última respuesta de david

more options

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location is not available I added a photo of the error message

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location is not available I added a photo of the error message
Capturas de pantalla adjuntas

Todas las respuestas (1)

more options

instead of copying the profile folder from old computer, copy the thunderbird folder from c:\users\<yourid>\appdata\thunderbird and pasting over the existing thunderbird folder in new computer. Do this while BOTH computers do NOT have thunderbird running. After copying, thunderbird will start properly. The problem you are experiencing is that the file that identifies the right profile is not being copied by you. Copying the thunderbird folder insures that the folder and the identifying file are both copied.

Helpful?

Haz una pregunta

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.