Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my bookmarks, history have disappeared and do not appear again, and my arrow back and forward do not work. I tried to do what it said to do in "learn more", but it has not solved the problem. I also removed the program and re-installed it, but it is the s

  • 3 respuestas
  • 14 tienen este problema
  • 4 visitas
  • Última respuesta de Morbus

more options

crashes every day, back and foward arrows do not work, history and bookmarks are empty and do not save

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

crashes every day, back and foward arrows do not work, history and bookmarks are empty and do not save == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; InfoPath.2; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Todas las respuestas (3)

more options

Hello Gloria.

Read this: http://support.mozilla.com/en-US/kb/Lost+Bookmarks

If it doesn't help, I'll be here to help you.

more options

Also, your frequent crashes are probably the work of some faulty add-on. Make sure all your extensions and plugins are up to date (Tools > Add-ons) and if the crashes remain, try to disable them all, then enable them one by one to find which one(s) is(are) giving you trouble.

more options