Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox does not accept a newly updated {confirmed, valid} certificate (from a new authority) that other browsers accept.

  • 3 respuestas
  • 4 tienen este problema
  • 8 visitas
  • Última respuesta de cor-el

more options

When visitors attempt to access this URL, FireFox warns them that: "remote.edinburgh.gov.uk uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)"

The certificate comes from a different authority than we previously used, and is accepted as valid by IIS / Windows on the parent server, and by all versions of IE that we have tested.


URL of affected sites

https://remote.edinburgh.gov.uk

When visitors attempt to access this URL, FireFox warns them that: "remote.edinburgh.gov.uk uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)" The certificate comes from a different authority than we previously used, and is accepted as valid by IIS / Windows on the parent server, and by all versions of IE that we have tested. == URL of affected sites == https://remote.edinburgh.gov.uk

Todas las respuestas (3)

more options

The server doesn't send the TERENA SSL CA intermediate certificate. You can check that via http://www.networking4all.com/en/support/tools/site+check/

https://www.terena.org/activities/tcs/

more options

Thanks, I ended up having to use the DigiCertUtil.exe from https://www.digicert.com/util/ though I still don't know what was actually wrong. Would be really useful if FireFox would give a meaningful error message here - no indication of which of the parent certificates was the problem.

more options

https://remote.edinburgh.gov.uk still gives me the same error, as are several other websites since I upgraded to 3.6.4.