Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

MacAfee says Real-Time internet security turned off when accessing via Firefox.

  • 1 respuesta
  • 6 tienen este problema
  • 8 visitas
  • Última respuesta de Morbus

more options

Although the MacAfee green OK sign comes on when accessing e-mail in xplornet.ca via Firefox ( my default), a pop-up message tells me that MacAfee protection in real-time is turned off.Clicking on the "Turn on" button returns me after seconds to the red "turned Off" alert.

This happened

Every time Firefox opened

Although the MacAfee green OK sign comes on when accessing e-mail in xplornet.ca via Firefox ( my default), a pop-up message tells me that MacAfee protection in real-time is turned off.Clicking on the "Turn on" button returns me after seconds to the red "turned Off" alert. == This happened == Every time Firefox opened

Solución elegida

Hello Mark.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your problems, you need to contact MacAfee for support.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

Hello Mark.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your problems, you need to contact MacAfee for support.