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Firefox upgrade not taking.

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  • Última respuesta de cor-el

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When I upgrade Firefox to 3.6.6 it still thinks it's in 2.0.0.14

When I upgrade Firefox to 3.6.6 it still thinks it's in 2.0.0.14

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You have or had an extension installed (NET_mmhpset) that has changed the user agent from Firefox/3.6.x to Firefox/3.0.x.

You can see the Firefox version at the top and the user agent at bottom of the "Help > About" window (Mac: Firefox > About Mozilla Firefox). You check (compare) what websites see: http://whatsmyuseragent.com/ - Whats My User Agent?

You can check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent If general.useragent prefs are bold (user set) then you can right-click that pref and choose Reset.

See Web sites or add-ons incorrectly report incompatible browser and Find what version of Firefox you are using See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default