Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

To view this content you need to install the Flash Player. I have Flash Player installed, I always have a problem accessing videos on Flash Player? Can u help me, please? in English

  • 2 respuestas
  • 2 tienen este problema
  • 9 visitas
  • Última respuesta de Moses

AnonymousUser
AnonymousUser
more options

To view this content you need to install the Flash Player. I have Flash Player installed, I always have a problem accessing videos on Flash Player on FireFox but not on explorer? Can u help me, please? in English

This happened

Every time Firefox opened

== always, even after downloading flash player again.

To view this content you need to install the Flash Player. I have Flash Player installed, I always have a problem accessing videos on Flash Player on FireFox but not on explorer? Can u help me, please? in English == This happened == Every time Firefox opened == always, even after downloading flash player again.

Todas las respuestas (2)

Moses
Moses
  • Moderator
more options

Your Firefox settings and info are kept in a folder separate from the Firefox program, called your profile folder. Try creating a test profile, to see if the problem still occurs. See Profile Manager - Create, remove or switch Firefox profiles

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted list of installed plugins shows that you have the Flash plugin (Shockwave Flash 10.1 r53). You can verify that you have the Flash plugin for Firefox on the Adobe Flash Players Test Page

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Your plugins list shows outdated plugin(s) with known security and stability risks.

  1. Adobe Shockwave for Director Netscape plug-in, version 10.1
  2. Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)

Update the Java and Shockwave for Director plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE) http://www.adobe.com/shockwave/welcome/