Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't open certain videos

  • 1 respuesta
  • 129 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I click on the link to the web site. The site opens but I don't get the video that is there. I can get the video using Internet Explorer - I just prefer Firefox.

I click on the link to the web site. The site opens but I don't get the video that is there. I can get the video using Internet Explorer - I just prefer Firefox.

Solución elegida

Your plugins list shows the Flash Player, so Flash should work.

Does it work here: http://www.youtube.com/watch?v=99WkAuEE4Sw&feature=player_embedded ?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (1)

more options

Solución elegida

Your plugins list shows the Flash Player, so Flash should work.

Does it work here: http://www.youtube.com/watch?v=99WkAuEE4Sw&feature=player_embedded ?


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems