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My bookmarks are gone. Also, I can't save any new ones.

  • 2 respuestas
  • 3 tienen este problema
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  • Última respuesta de aerodavew

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Error: Bookmarks JSON restore failed: [Exception... "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.runInBatchMode]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js :: PU_restoreBookmarksFromJSONString :: line 1337" data: no] Source File: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js Line: 1213 What does this mean?

Error: Bookmarks JSON restore failed: [Exception... "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [nsINavBookmarksService.runInBatchMode]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js :: PU_restoreBookmarksFromJSONString :: line 1337" data: no] Source File: file:///C:/Program%20Files/Mozilla%20Firefox/modules/utils.js Line: 1213 What does this mean?

Todas las respuestas (2)

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This can be a problem with the file places.sqlite that stores the bookmarks and the history.

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This is way over my head. I have backups but they will not restore. Is there any way that someone can talk me through this on the phone?