Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

The add-ons tool window hangs when I click Options for any add-on

  • 1 respuesta
  • 3 tienen este problema
  • 5 visitas
  • Última respuesta de rickumali

Steve Cramer
Steve Cramer
more options

This morning, IE8 showed up as the default browser. Also, the Lastpass button was missing. When I click Tools-Add-ons and click the Options button for any add-on, the window hangs. Sometimes it hangs FF as well.

This morning, IE8 showed up as the default browser. Also, the Lastpass button was missing. When I click Tools-Add-ons and click the Options button for any add-on, the window hangs. Sometimes it hangs FF as well.

Todas las respuestas (1)

rickumali
rickumali
more options

I resolved this by using a different add-on.

I was issued a new computer at work. It's a Windows 7 Dell E6410, and I was configuring a new installation of Firefox for it. I had downloaded the same URL shortening tool that I used on my old Windows XP IBM T60 computer. That add-on had the hang when you click on "Options" from the Tools > Add-ons menu. After uninstalling the add-on, I searched for a different URL shortening tool, and this one did NOT produce the hang.