Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click options in addons/extensions the addon window freezes and I have to use the task manager to end the process. Any solutions?

  • 1 respuesta
  • 10 tienen este problema
  • 3 visitas
  • Última respuesta de TonyE

more options

When I click options in addons/extensions the addon window freezes and I have to use the task manager to end the process. Any solutions?

When I click options in addons/extensions the addon window freezes and I have to use the task manager to end the process. Any solutions?

Todas las respuestas (2)

more options

There may be a problem with one of the files that stores details of installed extensions. Try deleting these files as shown in the "Corrupt extension files" section of this link - https://support.mozilla.com/kb/Unable+to+install+add-ons

Though that article is not specifically about your problem, the method shown in the corrupt extension files section may help. When you restart Firefox after deleting those files, the list of installed extensions is rebuilt and this will hopefully fix your problem.

more options

I had the same problem after installing Firefox 4. I fixed it by following the "corrupt extension files" suggestion.