Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Editing printer properties in Firefox 4 causes a crash

  • 1 respuesta
  • 34 tienen este problema
  • 1 visita
  • Última respuesta de Exmoorman

matt_glw
matt_glw
more options

When using Firefox 4 with a Dell Photo 720 printer, going straight to print works fine, but accessing "Printer Properties" (from the print menu) show the error message "Function address 0x0 caused a protection fault. Exception code (0xc0000005). Application property sheet pages may not function properly" and only shows part of the normal window.

If I try to change anything, Firefox 4 crashes. This wasn't an issue in version 2.x - 3.x. Is there something that I can change within Firefox, or is it a question of updating the Dell drivers? Nothing is displayed, but there is a button marked "change". Pressing this causes the crash; it will print on the standard settings.

When using Firefox 4 with a Dell Photo 720 printer, going straight to print works fine, but accessing "Printer Properties" (from the print menu) show the error message "Function address 0x0 caused a protection fault. Exception code (0xc0000005). Application property sheet pages may not function properly" and only shows part of the normal window. If I try to change anything, Firefox 4 crashes. This wasn't an issue in version 2.x - 3.x. Is there something that I can change within Firefox, or is it a question of updating the Dell drivers? Nothing is displayed, but there is a button marked "change". Pressing this causes the crash; it will print on the standard settings.

Todas las respuestas (1)

Exmoorman
Exmoorman
more options

Exactly, and I mean exactly, the same thing happens with Open Office 3