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Since installing Firefox 4 I cannot install addons - help needed with new browser please

  • 1 respuesta
  • 8 tienen este problema
  • 2 visitas
  • Última respuesta de TonyE

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Have tried to install add-ons, and whilst they appear to have installed nothing is added to the tools add-ons button.

Have tried to install add-ons, and whilst they appear to have installed nothing is added to the tools add-ons button.

Todas las respuestas (1)

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This can be caused if one of the files that stores details of installed extensions is corrupt.

  1. Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
  2. Close Firefox
  3. Delete the following files if they exist, extensions.cache, extensions.rdf, extensions.ini and extensions.sqlite
  4. Re-start Firefox, it will then rebuild the list on installed extensions