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When I try to print a page I get a window that says "preparing to print" but then I get a window asking me where I want to save the file.

  • 3 respuestas
  • 7 tienen este problema
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  • Última respuesta de the-edmeister

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When trying to print a page on any site I click on 'File' and then 'Print'. I get a window that says Firefox is preparing to print. That window then gets overlayed with a window asking me where I want to save the file. If I cancel that window I get another saying there was a printer error. I tried printing the very same page with Explorer and have no problem. I tried other sites with Firefox with the same result. I was printing just fine and the problem just suddenly occurred. Upgraded to 4.0, same result. Restarted Windows, no change.

When trying to print a page on any site I click on 'File' and then 'Print'. I get a window that says Firefox is preparing to print. That window then gets overlayed with a window asking me where I want to save the file. If I cancel that window I get another saying there was a printer error. I tried printing the very same page with Explorer and have no problem. I tried other sites with Firefox with the same result. I was printing just fine and the problem just suddenly occurred. Upgraded to 4.0, same result. Restarted Windows, no change.

Todas las respuestas (3)

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Is your printer selected in the Printer - Name box?

Is Print to File selected, further down in that dialog box?

http://kb.mozillazine.org/Problems_printing_web_pages

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Well, shoot! Why didn't I notice the printer selected was wrong. I have no idea why it was different. I have never knowingly changed it since I only have one printer. That has never happened before. Thanks for the heads up.

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You're welcome.

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