Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

In 3.6.13 scrolling does not work in Win7 on Lenovo T410 Laptop and changing settings does not help.

  • 1 respuesta
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de Xircal

Andymon
Andymon
more options

Changing the Firefox version is not an option, as this is what the company uses. Tried about:config and changed several options as indicated in other posts to no avail. Tried SmoothWheel which did nothing either. I'm looking for a new avenue to try. Just found another Customer who does not have this same problem and he is running the same version of Windows 7 and firefox, but a different ThinkPad laptop. Any help at all would be great. Thanks!

Changing the Firefox version is not an option, as this is what the company uses. Tried about:config and changed several options as indicated in other posts to no avail. Tried SmoothWheel which did nothing either. I'm looking for a new avenue to try. Just found another Customer who does not have this same problem and he is running the same version of Windows 7 and firefox, but a different ThinkPad laptop. Any help at all would be great. Thanks!

Todas las respuestas (1)

Xircal
Xircal
more options

Please click Help | Check For Updates and update to at least v3.6.17

A number of issues were fixed in later versions and yours may be one of them.

I noticed that your Adobe Reader installation is out of date which exposes your machine to exploits. See http://www.adobe.com/support/security/bulletins/apsb11-08.html

Update via http://get.adobe.com/reader/?promoid=BUIGO

If the problem persists, do the following:

  1. Click Help | Restart with Add-ons disabled.

  2. In the next menu which appears, checkmark: "Reset toolbars and Controls".

  3. Finally, click the button called "Make changes and restart".