Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Under File, the import option is greyed out or unavailable! I want to import bookmarks from Safari on a Mac

  • 6 respuestas
  • 34 tienen este problema
  • 1 visita
  • Última respuesta de MacUser1

more options

I found the instructions re. importing bookmarks into Firefox from Safari. (I'm a Mac laptop user).

BUT, I can't do the first step, which is to click on import under File in the toolbar. Import is greyed-out and so won't let me click on it.

Any help?

I found the instructions re. importing bookmarks into Firefox from Safari. (I'm a Mac laptop user). BUT, I can't do the first step, which is to click on import under File in the toolbar. Import is greyed-out and so won't let me click on it. Any help?

Todas las respuestas (6)

more options

Make sure that you not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"
more options

Nothing worked I am going back to Safari

more options

Nothing worked I am going back to Safari

more options

I am tired of this

more options

@aferrin22@comcast.net

Please start a new thread for your problem or question and provide troubleshooting information like your operating system and installed extensions and installed plugins.


Did you try to export the Bookmarks in Safari to an HTML file and import that HTML backup in Firefox?

more options

I never seem to have anything but problems when I try to use Firefox. I have the same problem as you. Truth is, I just downloaded the new version of Firefox, and it asked me if I wanted to automatically import my Safari bookmarks, and I chose to do that. And it didn't do it. I guess I will do what I always do... give up and keep using Safari. It is wonderful! And runs with no problems.