Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I click on the firefox icon and between 3 and 5 windows open

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

more options

As of today, whenever I click the firefox icon, firefox opens multiple windows with no websites, just blank tabs. It won't store my previously opened tabs. I recently did the upgrade to firefox 5 when I was prompted and didn't have this issue prior.

As of today, whenever I click the firefox icon, firefox opens multiple windows with no websites, just blank tabs. It won't store my previously opened tabs. I recently did the upgrade to firefox 5 when I was prompted and didn't have this issue prior.

Todas las respuestas (1)

more options

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).

See: