We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

can't open firefox after updating to the lastest vesrion, it states Firefox can't establish a connection to the server at www.mozilla.com.

  • 2 respuestas
  • 85 tienen este problema
  • 5 visitas
  • Última respuesta de nickole

amahlangu
amahlangu
more options

I cant connect to Firefox. this only started after i updated to the latest version on the 7th of July. have been on Firefox for 3 years. Unable to connect 



         Firefox can't establish a connection to the server at www.mozilla.com.
       




 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
I cant connect to Firefox. this only started after i updated to the latest version on the 7th of July. have been on Firefox for 3 years. Unable to connect Firefox can't establish a connection to the server at www.mozilla.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Todas las respuestas (2)

Xircal
Xircal
more options

Remove Firefox from the Firewall menu and then let it redetect it. See this article: Configure firewalls so that Firefox can access the Internet

If the problem persists, do the following please.

  1. Click the orange Firefox button, go to Options | Options | Advanced.

  2. Click the Network tab and then click the Settings button.

  3. Checkmark the option called "No Proxy" and then click OK/OK.

If this suggestion fixes the problem for you, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

nickole
nickole
more options

did that and it's still not working!