Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

  • 5 respuestas
  • 12 tienen este problema
  • 1 visita
  • Última respuesta de Hasan

more options

Update firefox, it asked me to update flash, I tried to update flash but it said I had to close firefox. A box came up and said the Flash install would continue when I closed firefox. I closed all firefox windows and no update of flash occurred. I tried relaunching firefox but got the "Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." message. I rebooted the system, no improvement. I tried to run firefox as administrator and got the same message. Either I find a fix or I won't be able to use firefox and will have to go back to ie.

Update firefox, it asked me to update flash, I tried to update flash but it said I had to close firefox. A box came up and said the Flash install would continue when I closed firefox. I closed all firefox windows and no update of flash occurred. I tried relaunching firefox but got the "Doesn't start when starting as administrator. Error Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." message. I rebooted the system, no improvement. I tried to run firefox as administrator and got the same message. Either I find a fix or I won't be able to use firefox and will have to go back to ie.

Todas las respuestas (5)

more options

-> press CTRL + SHIFT + ESC to Open Task Manager -> Processes tab -> right-click firefox.exe and click End Process Tree -> close Task Manager

Troubleshooting extensions and themes

Troubleshooting plugins

Check and tell if its working.

more options

I had already gone to the Task Manager and firefox.exe didn't show as an open process but now I know what to look for process-wise if I have similar problems. I was able to go to Mozilla.com and download Version 6, install it. The install program prompted an update of Flash, which I then installed. Thereafter Firebox worked again.

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" Next to the reply ABOVE that BEST solved your Question

DO NOT click "Solved It" next to this reply

more options

I have reinstalled and up/down graded the versions and even installed in different locations/harddrives. This all started after a fresh windows install after a crash.

more options