Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot enter or see any text on screen when it asks me to prove I am not a robot

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Ibai

more options

I am attempting to setup FireFox Sync on my Windows XP desktop.

When I get to the screen "Prove you are not a robot", there is no text displayed there, nor is there any field to type in the text that should be appearing so that I can prove I am not a robot.

How else can I setup FireFox sync??

Browser version is Firefox 6.0.2. OS is XP professional.

I am attempting to setup FireFox Sync on my Windows XP desktop. When I get to the screen "Prove you are not a robot", there is no text displayed there, nor is there any field to type in the text that should be appearing so that I can prove I am not a robot. How else can I setup FireFox sync?? Browser version is Firefox 6.0.2. OS is XP professional.

Todas las respuestas (1)

more options

Hi!

We have found that some add-ons that block "ads", pop-ups and similar prevent the Sync client from showing that menu. Instead of disconnecting each of them one by one, I recommend you to run Firefox in Diagnose Firefox issues using Troubleshoot Mode and set up Sync.

After the set-up you can turn into normal mode again without any issue.