Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

My Crash report: Crash ID: bp-8c3368a6-a9dd-4d97-b852-cef092111010

  • 4 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de cor-el

dcoye
dcoye
more options

It crashes on start up. I am using Windows XP Service Pack 3. Firefox 7.0.1. It launches the crash reporter and then nothing.

It crashes on start up. I am using Windows XP Service Pack 3. Firefox 7.0.1. It launches the crash reporter and then nothing.

Todas las respuestas (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which security software (firewall, anti-virus) do you have?

finitarry
finitarry
more options

http://kb.mozillazine.org/Firefox_crashes

dcoye
dcoye Autor de la pregunta
more options

Comodo Firewall

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The module list in that crash report shows the TFWAH.dll (active in thread 1, so not in the crashing thread 0) mentioned in the Bug 642845 (ThreatFire AV 4.11) that is attached to that report.

So you can take a look at that software.