Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I occasionally get error messages popping up when I run Firefox 7. The messages often say "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function". does anyone know how to fix this?

more options

After I downloaded and installed the latest version of Firefox, I started getting these error messages every so often when I launched the browser. These messages will usually pop up every third time or so I open the browser and pop up on every page, sometimes multiple times, and I have to clear them away before I can do anything on the page. The message usually reads "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function". Is there any thing we can do to fix this?

After I downloaded and installed the latest version of Firefox, I started getting these error messages every so often when I launched the browser. These messages will usually pop up every third time or so I open the browser and pop up on every page, sometimes multiple times, and I have to clear them away before I can do anything on the page. The message usually reads "Exc in ev handl: TypeError: oSAPlg.oRoot.log is not a function". Is there any thing we can do to fix this?

Todas las respuestas (1)

more options

Please see solution in http://kb.mozillazine.org/Problematic_extensions for "McAfee Site Advisor".

(Windows): For best results you should uninstall McAfee Site Advisor from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.


Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.