Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I'm unable to open any download with Firefox, it works with Explorer. What should I do before I switch browsers?

  • 1 respuesta
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Tim

JaneE
JaneE
more options

Using Windows XP with security settings allowing downloads

Using Windows XP with security settings allowing downloads

Todas las respuestas (1)

Tim
Tim
more options

Does the download finish?

Where are you saving the download to?

What happens when you try and open the file?

Where are you downloading the file from?

Need a lot more info to try and help.

First step is to try running in Safe Mode https://support.mozilla.com/en-US/kb/Safe+Mode and see if that resolves it