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updated firefox, the went to open it my computer said not recognized failed to mount on disk?

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yvonnechristie
yvonnechristie
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here is the window that opened: warning the following disk images failed to mount. Firefox 8.0.1 dmg not recognized

here is the window that opened: warning the following disk images failed to mount. Firefox 8.0.1 dmg not recognized

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cor-el
cor-el
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  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.