Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hi, Have tried searching the bookmarks database. Can't find my problem addressed :9

  • 4 respuestas
  • 5 tienen este problema
  • 9 visitas
  • Última respuesta de mitsy

more options

Hi, Have tried searching the database. Can't find my problem addressed. I have lost one folder in my bookmarks and all of its contents. Went to all of the sites in that folder and downloaded them again. Some of the new downloads don't show up in the bookmarks list even though it says, site is bookmarked? What do I need to do to see all of the contents in that folder, please? Thanks.

Hi, Have tried searching the database. Can't find my problem addressed. I have lost one folder in my bookmarks and all of its contents. Went to all of the sites in that folder and downloaded them again. Some of the new downloads don't show up in the bookmarks list even though it says, site is bookmarked? What do I need to do to see all of the contents in that folder, please? Thanks.

Solución elegida

Hi Again!

Of all the silly things to have happened. I just discovered the missing folder and all it's files hidden inside a different folder altogether, way down on the bottom!!

Many thanks. All is well now :D

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

more options
more options

Thank you so much for trying to help me. So sorry that I am computer illiterate :)

Using your first alternate suggestion I closed down the computer completely. When reopened it was the same.

Downloaded the Maintenance Add-On and did All>Execute. Some changes were made but the problem remained the same.

Following your second suggestion I deleted the places.squite folder and reopened FF. The problem remains...

For your information - don't know if it matters, both my bookmarks folder and my bookmarksbackups folder are empty. Screen shot attached.

Oooff - now I am getting upload invalid and I don't know why! I saved them both as .jpg

So sorry to be thick! Can you help? Thank you.

more options

Went back and did the screen shots again. Here they are:

more options

Solución elegida

Hi Again!

Of all the silly things to have happened. I just discovered the missing folder and all it's files hidden inside a different folder altogether, way down on the bottom!!

Many thanks. All is well now :D