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Firefox crashes

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  • 2 tienen este problema
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  • Última respuesta de cor-el

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Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

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See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).